SMS Terms & Conditions

Raíz Firme Studio, LLC
Effective Date: October 24, 2026
Website: https://www.raizfirmestudio.com

1. SMS Messaging Program Description

Raíz Firme Studio, LLC ("Raíz Firme Studio," "we," "us," or "our") offers an optional SMS messaging program to communicate with customers, prospective clients, and individuals who have explicitly opted in to receive text messages from our business.

Depending on the consent provided, messages may include:

Consultation and appointment confirmations
Appointment reminders and rescheduling notifications
Responses to inquiries and requests for information
Website development and project updates
Digital marketing and CRM service notifications
Billing and subscription reminders
Customer support communications
Promotional offers, service announcements, and marketing messages when separately authorized

SMS consent may be collected through forms on our website, appointment scheduling pages, or other clearly identified opt-in methods.

When collecting SMS consent through website forms, we use a dedicated consent checkbox that is not preselected.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

2. Opt-In and Consent

By voluntarily providing your mobile telephone number and selecting the applicable SMS consent option, you authorize Raíz Firme Studio to send text messages to the number provided, consistent with the consent you have given.

You understand that:

Messages may be sent using automated messaging technology.
Message frequency may vary.
Message and data rates may apply.
You may withdraw consent at any time.
Your consent applies only to the categories of messages you have authorized.

Consent to receive appointment and service notifications does not automatically constitute consent to receive promotional or marketing messages.

3. Opt-Out and Cancellation Instructions

You may unsubscribe from our SMS messaging program at any time.

Simply reply STOP to any text message received from Raíz Firme Studio.

After receiving your opt-out request, we may send one final confirmation message acknowledging your unsubscribe request.

Once your opt-out has been processed, you will no longer receive messages covered by that request unless you provide new consent.

To rejoin our SMS program, you may submit a new opt-in through an authorized signup method.

You may also contact us directly to request removal from SMS communications.

4. Customer Support

If you need assistance with our SMS messaging program, reply HELP to a message from our business.

You may also contact us directly:

Raíz Firme Studio, LLC
Email: hello@raizfirmestudio.com
Phone: +1 (877) 401-7597
Website: https://www.raizfirmestudio.com

Our team will assist with messaging questions, subscription preferences, and other support inquiries.

5. Message Frequency

Message frequency varies depending on your interactions with Raíz Firme Studio, scheduled appointments, active projects, and the types of communications you have authorized.

For example, you may receive appointment confirmations, reminders, project notifications, or responses to service inquiries.

Customers who separately opt in to marketing communications may also receive occasional promotional messages.

We do not guarantee a specific number of messages per month.

6. Message and Data Rates

Message and data rates may apply to SMS messages sent to or received from Raíz Firme Studio.

Charges depend on your wireless carrier and mobile service plan.

Please contact your wireless provider for questions regarding messaging or data charges.

Raíz Firme Studio is not responsible for charges imposed by your wireless carrier.

7. Carrier Liability and Message Delivery

Wireless carriers are not liable for delayed or undelivered SMS messages.

Message delivery may be affected by network availability, device compatibility, carrier restrictions, service interruptions, or other factors outside our control.

Raíz Firme Studio does not guarantee that every SMS notification will be received or delivered within a particular timeframe.

8. Supported Carriers

Our SMS messaging program is intended to work with major United States wireless carriers and many regional providers.

Availability and functionality may vary depending on your mobile carrier, device, and location.

Certain wireless carriers or devices may not support all messaging features.

9. Age Requirements

You must be at least 18 years old to enroll in our SMS messaging program.

By opting in, you represent that you are authorized to use the telephone number provided and meet the minimum age requirement.

10. Privacy and Data Protection

We respect your privacy and handle personal information according to our Privacy Policy.

Information collected through our SMS messaging program may include your telephone number, consent records, messaging preferences, and communication history.

We use this information to deliver authorized messages, provide customer support, maintain records, and manage communications.

We do not sell or share SMS opt-in consent information with third parties or affiliates for their independent marketing purposes.

We may share information with authorized messaging service providers as necessary to operate our SMS program.

For additional details, please review our Privacy Policy:

https://www.raizfirmestudio.com/privacy-policy

11. Changes to SMS Terms

Raíz Firme Studio may update these SMS Terms & Conditions periodically to reflect changes in our services, messaging practices, technology, or applicable legal requirements.

Updated terms will be published on our website with a revised effective date.

Material changes affecting consent will be handled in accordance with applicable law.

12. Contact Information

For questions regarding these SMS Terms & Conditions, please contact:

Raíz Firme Studio, LLC

14205 N Mopac Expy
Austin, TX 78728
United States

Email: hello@raizfirmestudio.com
Phone: +1 (877) 401-7597
Website: https://www.raizfirmestudio.com

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