Privacy Policy

Raíz Firme Studio, LLC
Effective Date: October 24, 2026
Website: https://www.raizfirmestudio.com

1. Introduction

Welcome to Raíz Firme Studio, LLC ("Raíz Firme Studio," "Company," "we," "our," or "us").

At Raíz Firme Studio, we believe strong digital foundations begin with trust. We are committed to respecting your privacy, protecting your personal information, and maintaining transparency about how information is collected, used, stored, and shared.

This Privacy Policy describes our practices when you visit our website, contact our business, request services, or interact with our digital platforms.

2. Information We Collect

Depending on your interactions with our website and services, we may collect the following information:

Personal and Business Information

Full name
Business or organization name
Email address and telephone number
Business address and location
Information submitted through contact forms or consultation requests
Project requirements, service inquiries, and communications

Technical and Website Usage Information

IP address
Browser type and operating system
Device information
Pages visited and website interactions
Referral sources
Approximate geographic location
Cookies and tracking identifiers
Analytics and advertising engagement data

Client and Transaction Information

When you purchase services, we may collect project details, billing information, subscription records, payment status, and relevant service agreements.

Payments may be processed by third-party payment providers. We do not necessarily receive or store complete payment card information.

3. How We Use Your Information

We may use collected information to:

Respond to business inquiries and consultation requests
Provide website design, development, and maintenance
Deliver SEO, branding, advertising, and digital marketing services
Manage projects, client relationships, and subscriptions
Process payments and maintain business records
Provide customer support
Schedule appointments and consultations
Improve website performance and visitor experience
Analyze website traffic and advertising effectiveness
Communicate service updates
Send promotional communications when legally permitted
Maintain security and comply with legal obligations

We process information for legitimate business purposes, to fulfill contractual obligations, with consent when required, or as otherwise permitted by law.

4. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to understand visitor behavior, improve website functionality, and measure advertising performance.

These technologies may include:

Google Analytics

We may use Google Analytics to understand website traffic, visitor interactions, engagement patterns, and traffic sources.

Meta Pixel

We may use Meta Pixel to measure advertising performance, track certain website interactions, and support advertising and remarketing campaigns across Meta platforms.

Additional Technologies

We may use other analytics, conversion tracking, CRM, or marketing automation tools to support our services.

Where required by applicable law, we will obtain consent before activating nonessential tracking technologies.

Visitors may manage cookies through browser settings or any cookie preference tools we make available.

5. Customer Relationship Management and Marketing Automation

Raíz Firme Studio may use third-party customer relationship management (CRM), appointment scheduling, communication, and marketing automation platforms, including white-labeled software solutions.

These systems may process:

Contact information
Appointment and consultation requests
Website form submissions
Communication history
Marketing preferences
Client records
Customer support requests

Information may be processed by technology providers acting on our behalf to support authorized business operations.

We require service providers to handle information in accordance with their agreements and applicable legal obligations.

6. Email and SMS Communications

When you provide your email address or telephone number, we may contact you regarding your inquiry, appointment, requested services, account, or ongoing project.

We may also send promotional communications when permitted by law.

SMS Communications

If we offer SMS communications, we will obtain any legally required consent before sending automated marketing text messages.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications by replying STOP to supported messaging numbers. For assistance, reply HELP where supported or contact our business directly.

Consent to receive marketing text messages is not required as a condition of purchasing our services.

We do not sell or share SMS opt-in consent information with third parties or affiliates for their independent marketing purposes. Authorized messaging providers may process information as necessary to deliver communications.

Email Communications

You may unsubscribe from promotional emails using the unsubscribe link provided in those messages or by contacting us.

Necessary transactional or service communications may continue.

7. Information Sharing and Disclosure

We do not sell personal information in exchange for money.

We may share information with service providers that support our operations, including:

Website hosting and infrastructure providers
CRM and marketing automation platforms
Email and SMS communication providers
Analytics and advertising services
Payment processors
Scheduling systems
Security and technical support providers

We may also disclose information to comply with legal requirements, respond to lawful requests, protect our rights, or facilitate a business transaction.

Certain advertising or analytics activities may qualify as "selling" or "sharing" personal information under applicable privacy laws, even without monetary compensation.

Where required, we will provide appropriate disclosures and mechanisms for exercising privacy rights.

8. Client Websites and Third-Party Services

Raíz Firme Studio provides digital services to independent businesses, including website development, SEO, online marketing, branding, business automation, and related solutions.

Websites developed or managed for clients may collect and process information according to their own privacy policies.

When processing personal information on behalf of a client, we generally act according to the client's instructions and applicable service agreements.

Clients remain responsible for ensuring that their own business practices, privacy disclosures, and data collection activities comply with applicable law.

Our Privacy Policy does not automatically apply to independently operated client websites.

9. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no online platform, transmission method, or electronic storage system is completely secure.

We encourage visitors and clients to exercise appropriate caution when sharing sensitive information electronically.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill contractual obligations, resolve disputes, comply with legal requirements, and protect legitimate business interests.

Retention periods may vary depending on the information involved and applicable legal obligations.

When information is no longer necessary, we take reasonable steps to delete, anonymize, or securely dispose of it.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights, including the right to:

Request access to personal information we maintain
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where applicable
Opt out of promotional communications
Opt out of certain targeted advertising or data-sharing practices
Exercise other rights provided by applicable privacy laws

Certain exceptions and identity verification requirements may apply.

Privacy requests may be submitted using the contact information below.

We will respond to verified requests in accordance with applicable law.

12. Children's Privacy

Our website and services are generally intended for business owners, professionals, and individuals aged 18 or older.

We do not knowingly collect personal information from children under the age of 13.

If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to remove that information.

Parents or guardians may contact us with privacy concerns.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, social media networks, scheduling systems, payment platforms, and other external resources.

We are not responsible for the privacy practices, content, or security of third-party websites that we do not control.

We encourage users to review the privacy policies of third-party platforms before submitting personal information.

14. International Visitors

Our website may be accessible to individuals outside the United States.

Information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where required by law, we will implement appropriate safeguards for international data transfers.

15. Changes to This Privacy Policy

Raíz Firme Studio reserves the right to update this Privacy Policy to reflect changes in technology, business operations, services, or legal requirements.

Any changes will be published on this page with an updated effective date.

We encourage visitors to review this Privacy Policy periodically.

Additional notification will be provided when required by applicable law.

16. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise applicable privacy rights, please contact us:

Raíz Firme Studio, LLC

14205 N Mopac Expy
Austin, TX 78728
United States

Email: hello@raizfirmestudio.com
Phone: +1 (877) 401-7597
Website: https://www.raizfirmestudio.com

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